Total Quality Management & Six Sigma

Total quality management (TQM) is a management approach to long-term success through customer satisfaction. This training courses in TQM will help to use a combination of strategy, data, and effective communication to integrate quality into all aspects of your organization. Total Quality management entails not only product and service quality but also the means of achieving it. This Total Quality Management (TQM) course teaches core tools and techniques required to develop, implement and maintain excellence in terms of products and service performance and delivering superior value to customers with a focus on consistent productivity improvement and reduced operating costs. This program, which is based on real-world scenarios is designed to help understand and apply the principles of quality management and Total Quality Management (TQM) philosophies to ensure that all members starting with the top management, strive to achieve continuous improvement of the total organization, in terms of meeting and exceeding customer requirements